SHIPPING & DELIVERY
SHIPPING:
FREE standard shipping on all Australian orders over $80 2-5 days
Australian standard shipping $7.99 2-5 days
Australia Post Express Shipping $11.99 1-3 business days
FREE shipping on orders over $200 AUD international 7-12 days
International Standard Shipping $30.00 AUD 7-12 days
International Express Shipping $45.00 3-6 business days
Tracking numbers are available with all orders.
COVID-19 SHIPPING UPDATE
Please note that with our International orders, there will be delays with receiving your order.
Click this link here to find out an estimate on how long deliveries will take to reach you: https://auspost.com.au/about-us/news-media/important-updates/coronavirus/coronavirus-international-updates#international
Please also note that it is out of our control due to this pandemic but you will eventually receive your order.
All Australian orders will still be delivered in time, express might take a couple of days (no next day guarantee via AusPost)
All international packages may be subjected to customs duties and taxes. All Taxes and customs are not included in the cost of the order or shipping charge and you are held responsible by this. Please check your local customs website for more information.
HYPER BASIK is not responsible for lost or stolen packages if delivery is confirmed.
If your package is not signed for upon delivery it will be taken to your local post office for collection.
If you have failed to collect your parcel at the post office and it gets redirected back to us, we will contact you for re-delivery but we do not offer free shipping back to the customer. We can also issue you a refund but will minus the original shipping from the order.
Please note, HYPER BASIK is not responsible for any delays caused by Australia Post, especially during high volume seasons.
If you have any further questions on shipping, please feel free to email us hello@hyperbasik.com and we’ll be happy to assist.